Keymark Enterprises sold its plated truss software to Simpson Strong-Tie and has been hired by Simpson Strong-Tie to modify and develop the software. Over the past year we have completed many upgrades to the software and Simpson Strong-Tie has now launched the Simpson Strong-Tie® Component Solutions™ software. At this time, Keymark will no longer be offering plated truss software. During the transition, Keymark will provide some direct services, such as customer support. Simpson Strong-Tie will provide sales and training support. Simpson Strong-Tie and Keymark’s mutual goal is to provide truss and component industry customers with a high-quality, high-performance product offering and exceptional customer service. For more information about the new Simpson Strong-Tie truss software and connector plates and systems, click here or follow the links below for specific information.
Truss Software Sales and Inquiries
The Simpson Strong-Tie® Component Solutions™ software support team is available to help you with product questions from 6:30 AM to 5:00 PM (Mountain Time).
Please email CSHelp@strongtie.com or call toll-free at (866) 252-8606
Customer Tools:
Existing Component Solutions™ software customers may sign-in to access the Integrated Component Systems Customer Zone, which has many interactive tools available.
Customers can track their support jobs using the Component Solutions Job Tracker